No response

Have reported overgrown trees in the park behind our home in a council park growing over into our property making a huge mess and causing a health hazard to our pets reported the incident on the 27.11.15 and twice after that for a follow up but still no response from council . On my third follow up call today to be told they are not doing it no excuse or reason I find this very odd as the trees clearly fall in their park and are overgrown into our property but they refuse to take action.