neglect to reconnect water in a timely manner!! over 72 hours without water

Hello. I am more then 72 hours after reconnection order and no one came. I have no water now for 4 days. This is not ok and I will write a review on the city for such a neglected situation. CCT Service Request no. *** for Meter: ****** has been actioned for follow up with the Superintendant. Also Dear Customer. CCT Service Request *** for Customer : Reconnection Request has been logged. I have made lots of calls and nothing is resolved. *** Dear Customer. CCT Service Request no. *** for Meter: ****** has been actioned for follow up with the depot. Dear Customer. CCT Service Request *** for Follow-up has been logged.