MyCiTi Bus Driver's Alleged Reckless Driving Put My Child and Me at Risk

I wish to lodge a formal complaint regarding an extremely dangerous incident involving one of your buses at exactly 07:30 on Sunday, 11 October 2026, at the intersection of Echium Road and Raats Drive, opposite Life Changers Church in Table View, Cape Town (driver going in the direction of bayside and Blaauwberg Rd)

I was driving with my young child when a MyCiTi bus approached the intersection and stopped at the bus stop situated before the stop street. It was my turn to proceed across the stop street. However, instead of remaining stopped and allowing me to proceed, the bus driver rapidly and unnecessarily accelerated and drove forward into the intersection, directly into the path of my vehicle. The bus appeared to be deliberately attempting to collide with the side of my car. I was placed in a position where a collision could have caused serious damage to my vehicle and potentially resulted in serious injury to me and my child.

The driver's conduct was frightening and, in my view, wholly incompatible with the standard of care expected of a professional public transport driver. A bus driver has a particular responsibility to obey traffic signs, drive at a safe speed and avoid endangering other road users. The bus then continued at what appeared to be an excessive speed in the direction of Blaauwberg Road. Because of the sudden and frightening nature of the incident, I was unable to identify the bus fleet number or route number. This should not prevent a proper investigation. MyCiTi operates scheduled routes and should be able to establish which vehicle was operating in the area at the specified time. I also understand that buses are equipped with cameras that may have captured the incident.

I therefore formally request that MyCiTi: 1. Identify the bus and driver operating in the vicinity of Echium Road and Raats Drive at approximately 07:30 on 11 October 2026, including vehicles travelling towards Blaauwberg Road. 2. Immediately preserve all relevant onboard camera footage, forward-facing camera footage, driver-facing footage if available, GPS data, vehicle tracking records, route schedules and dispatch records for the relevant period. 3. Investigate the driver's conduct, including the apparent failure to yield at the stop street and the dangerous acceleration into the path of my vehicle. 4. Review any available footage and provide a written account of the findings. 5. Confirm what steps will be taken if the investigation substantiates reckless or dangerous driving. 6. Provide me with a formal complaint reference number and a written response. 7. I am particularly concerned that this was not merely an inconvenience or a minor traffic disagreement. The manoeuvre placed my child and me at potential risk of serious harm. Had the bus struck my vehicle side-on, the consequences could have been devastating. I am also concerned about reports of other incidents involving MyCiTi buses and civilian vehicles in Table View. I appreciate that each incident must be investigated on its own evidence, but this incident raises serious questions about driver conduct and road safety that warrant proper attention. Please treat this complaint as urgent and preserve the relevant footage immediately, as recordings may be overwritten through routine retention procedures. I expect this complaint to be investigated properly and not dismissed simply because I could not obtain the bus number under the circumstances. The date, precise location, approximate time and direction of travel should provide a reasonable starting point for identifying the vehicle. Please acknowledge receipt of this complaint in writing and advise me of the next steps. I will also be reporting this incident at SAPS so require a case number from you for a detective to follow up. I will be pressing charges of reckless endangerment against MiCiti and in particular, the driver.