Municipal ******** activities

Kraaifontein Municipality shuts off water. I was under the impression that it was ******* to do so I believed that they have to use a restrictor to slow the flow the water. Free water is spewed across the land and it lies upon the poor rate paying citizens to foot the bill. Yet when we default the water gets disconnected completely. This goes against the constitution. Why do we have to tote the line when the municipality uses ******** activities to ****** unusually high tariffs from us? Maybe its because we wont strike? Maybe not yet? Maybe because we cant afford to sit without services? Who knows? Unconstitutional actions need to be reported and I for one would love to know if there is even a vehicle to address there injustices.