WA
Wayne A

1 reviews | Active since Jul 2016

31 Jan 2017, 12:57

Motor vehicle license renewal - pathetic service

<p>Aaaah, motor vehicle license renewals - the bane of almost every South African's existence. </p> <p> </p> <p>I renewed two motor vehicle licenses, in the first week of December 2016, using the online portal and have yet to receive my discs via post. To date, I've made two calls to the "customer service" centre and sent three e-mails to request a reprint. I have not received a single response to acknowledge my request has been received and/or is being processed. Almost two months later and I'm still battling to get what I've paid for. </p> <p> </p> <p>This type of service is pathetic and unacceptable so I thought I would note it here for future reference and as a little bit of encouragement to the city to get their act together. Shame on you CoCT, shame on you!</p>

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