QF
QUANDO F

1 reviews | Active since Oct 2014

28 Jun 2024, 09:35

****med on Water Bill for the City's faulty meter.

I would to bring to the attention of everyone that City of Cape Town is ****ming me,

In February this year their water meter started leaking and I called immediately (same day), They took a week or more to send the contractor to come replace it, I logged a complaint for the high bill they sent me and was advised to submit an affidavit of which I di, till date they have not lloked or resolved the issue instead they are sending me warnings as if it was my fault where as they delayed to send someone to come fix the issue.

Ref numbers : *** ***

When I call for follow ups I am told the issue is being escalated.

0
Replies (2)
QF
QUANDO F's update28 Jun 2024, 09:39
Reviewer Update
Another followup reference
***

QF
QUANDO F's update28 Jun 2024, 09:39
Reviewer Update
And top of this they sent me dunning charge as if its my fault.