CL
Carolyn L

1 reviews | Active since May 2018

14 May 2018, 13:42

Low Water Pressure = No Water

I know that the city has reduced water pressure to curb water usage to households. I understand this and have no problem with it theoretically. However, since January, the water pressure to our house during the day is so low that we in fact have no water coming into our property all day long. When we complained they said that there are a few houses that are experiencing this so what they are doing is for a few hours a day raising the pressure in order to get water into the houses. This would be absolutely fine except the council has chosen to do this only at around 22h30 -00h00 and then lower the pressure again before our household has woken up. Now you tell me how does one justify this ridiculous time to raise water pressure - do you expect me to keep my children awake till 11pm at night, even later, so that they can wash themselves, that I can wash their clothes, wash dishes, flush a toilet that 4 people have used all day long etc. I am so fed up with this as we pay exorbitant rates and I really feel that the council needs to come to the party. If they could at least raise the pressure at a reasonable hour like 19h00/20h00 then we could get on with our lives and continue our best in saving water ect. I dont want to hear about purchasing a pump system as I am not in the position to pay for this and really feel it is the Councils problem and not mine as it is our right to have water to the property. In fact we discovered a leak as suddenly our water bill said we were using on average 500kl a day which is absolutely impossible and the plumbers replaced the piping but could not even test to see if their pipes were fitted correctly as there was no water coming into the property. As a result we had a flooded bathroom the next day as there was a pipe that was not sealed correctly - and all because the plumbers couldnt even test their handiwork due to the non existent pressure coming from the council water meter. Help Please!!!!!!!!

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