License for Car paid online - no delivery

I paid for my car's license online on 18 Dec 2015. Still waiting to receive.<br> They claim that it will be delivered in 8 working days. Now their excuse is a backlog and they blame Telkom.<br> Now they want me to go and queue at an office for a reprint.<br> They also dont say that will make use of telkom. If I knew that I would have made other plans.