Is anyone listening?

The city of CT runs a one way sms system. You can send the same message 20 times and each time someone will ask for the nature of your complaint. My power has been off for 9 days. I've had the repairs done. Then I was told to pay a re-connection fee. The municipal office has nothing on record and so I must first pay a disconnection fee. This took me 2 days - and I had to take off from work.<br> I've sent four messages (first one 18 hours ago) to inform the electricity dept that they need to reconnect my house. Every time someone asks for my address and the nature of my complain!!! Don't try calling, because no one is going to answer. <br> <br>