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Nelri M

1 reviews | Active since Oct 2018

06 Oct 2018, 10:02

INFRINGEMENT OF HUMAN RIGHTS - NO WATER

What is the issue with water pressure in Goodwood (RIchmond Estate)? We are not receiving any feedback on our calls that we have logged. We tried phoning this morning and gave up after holding for almost an hour - from two different phones. (not to mention the attitude from the call centre when they do answer - yup, I'm speaking of Stefan the call centre "supervisor" also) We just get the same script about "pressure management" and "we will get back to you", but no one ever does.. Can we please AT THE LEAST get an honest answer as to what the issue is and when it will be resolved in order for us to plan around living without water?

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Werner Delport Today at 9:28 AM What is the issue with water pressure in Goodwood (RIchmond Estate)? We are not receiving any feedback on our calls that we have logged. We tried phoning this morning and gave up after holding for almost an hour - from two different phones. (not to mention the attitude from the call centre when they do answer - yup, I'm speaking of Stefan the call centre "supervisor" also) We just get the same script about "pressure management" and "we will get back to you", but no one ever does.. Can we please AT THE LEAST get an honest answer as to what the issue is and when it will be resolved in order for us to plan around living without water?

I am filthy dirty due to your incompetence. I haven't been able to do laundry, brush my teeth or go to work on a regular basis due to your sporadic changes in water pressure management. We have logged calls upon calls asking to assist but nothing gets done except for opening the cover of of out water meter and then leaving.

I phoned the water department at 8:00 this morning, as stated on their website, (they only answered at 09:00, Stephan informed me that they open at 07:00 meaning their web info is wrong as well) wanting to enquire about not having any water AGAIN. I had to cancel a very important appointment due to incompetence.

I have spoken to numerous people who live in the same area experiencing the same problem.

I pay an astronomical amount for water every month and for what??

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