Incorrect house's water turned off.

On the 12th of October my water was cut off. The letter that was issued was actually meant for the house a few doors down. We notified the City that the incorrect house's water was cut off. But was told we'll have to wait. No one can say when our water will be turned back on. I hardly think it's fair that a paying rates payer should be punished for the actions of the City's *********** staff.