Incorrect address and interest charged

Since purchasing my property, I've never received a Rates & Taxes account. Upon querying the City, I was told it takes a while to obtain information from the Deads before it will be reflected on the City's system. <br> <br> Again I queried during March 2016, the City verified the account is outstanding and a thumb sucking address has been used. <br> <br> Here my exciting adventure starts with the City. Three emails... Ombudsman complaint... <br> <br> It is simple, before you tell a customer it has been fixed. Run the statement, check and see if it is fixed. How long should I wait until the address is updated and the interest is reversed????!!!!<br> <br>