human rights violation thrue *********** work

We arrived home Thursday evening (09/07/2015) to find that the municipality has done work around our water meter that was replaced 2 months ago. This was work that was not requested or required and in the process they had cut our water supply of completely through shear incompetence. I logged an urgent complaint Friday morning (10/07/2015), ***, but the municipality has blatantly disregarded this so far. I have a family to look after (that includes a 22 month old baby) and making alternative arrangements is costing us a lot of money unnecessarily! Will the relevant management please contact me before I start legal proceedings over this matter.