aK
akhona K
1 reviews | Active since Jul 2022
12 Jun 2023, 15:34
faulty power box
Hi,
I have sent emails and SMSs regarding our power box which has been faulty and many workers have came to check on it , it have been reported internally also for the box to be closed yet no action has been done yet. Our box is now damaged by water according to the workers that were here this morning. It would be of great if assistance would be given
Address Phumlani street Nyanga east , butter square settlement
Helpful (0)
Replies (7)0
Replies (7)
City Of Cape Town's replyOfficial
13 Jun 2023, 10:52Good morning Akhona,
Please advise if you are still experiencing the same issue?
Please advise if you are still experiencing the same issue?
City Of Cape Town's reply13 Jun 2023, 10:52
Official
Good morning Akhona,
Please advise if you are still experiencing the same issue?
Please advise if you are still experiencing the same issue?
aK
akhona K's updateReviewer Update
13 Jun 2023, 12:09Yes we do not have any electricity due to the damaged i reported a while ago.
They said before they can install new equipment the box needs to be closed.
They said before they can install new equipment the box needs to be closed.
aK
akhona K's update13 Jun 2023, 12:09
Reviewer Update
Yes we do not have any electricity due to the damaged i reported a while ago.
They said before they can install new equipment the box needs to be closed.
They said before they can install new equipment the box needs to be closed.
City Of Cape Town's replyOfficial
14 Jun 2023, 12:40We have followed up with the Department and will advise once we receive feedback.
City Of Cape Town's reply14 Jun 2023, 12:40
Official
We have followed up with the Department and will advise once we receive feedback.
aK
akhona K's updateReviewer Update
14 Jun 2023, 16:41Good day,
Today some workers again came today and i asked them to help out, i even showed them the referrance but they said they can not help. I should wait, i took a picture of the can but i can not attach it on the text
Today some workers again came today and i asked them to help out, i even showed them the referrance but they said they can not help. I should wait, i took a picture of the can but i can not attach it on the text
aK
akhona K's update14 Jun 2023, 16:41
Reviewer Update
Good day,
Today some workers again came today and i asked them to help out, i even showed them the referrance but they said they can not help. I should wait, i took a picture of the can but i can not attach it on the text
Today some workers again came today and i asked them to help out, i even showed them the referrance but they said they can not help. I should wait, i took a picture of the can but i can not attach it on the text
City Of Cape Town's replyOfficial
19 Jun 2023, 13:10Good day,
Please also note that, due to inclement weather, as well as the effect of load shedding, there is an abnormal delay in attending to faults reported.
We sincerely apologise for any inconvenience caused in this regard.
Please also note that, due to inclement weather, as well as the effect of load shedding, there is an abnormal delay in attending to faults reported.
We sincerely apologise for any inconvenience caused in this regard.
City Of Cape Town's reply19 Jun 2023, 13:10
Official
Good day,
Please also note that, due to inclement weather, as well as the effect of load shedding, there is an abnormal delay in attending to faults reported.
We sincerely apologise for any inconvenience caused in this regard.
Please also note that, due to inclement weather, as well as the effect of load shedding, there is an abnormal delay in attending to faults reported.
We sincerely apologise for any inconvenience caused in this regard.
aK
akhona K's updateReviewer Update
19 Jun 2023, 15:05Hi, i very well understand the things happening around but even with that 2 months is way to much waiting on assistance as the power box was reported way before and not what we were trying to prevent has happened and we are out of electricity.
I am sure you can imagine you with a child and no electricity on top of that the coldness becomes worse..
I fully understand that i may not be the only one with issues but we have been waiting for far too long on this but one thing i know is that assistance comes last in townships i don't know why that is but it is..
I am sure you can imagine you with a child and no electricity on top of that the coldness becomes worse..
I fully understand that i may not be the only one with issues but we have been waiting for far too long on this but one thing i know is that assistance comes last in townships i don't know why that is but it is..
aK
akhona K's update19 Jun 2023, 15:05
Reviewer Update
Hi, i very well understand the things happening around but even with that 2 months is way to much waiting on assistance as the power box was reported way before and not what we were trying to prevent has happened and we are out of electricity.
I am sure you can imagine you with a child and no electricity on top of that the coldness becomes worse..
I fully understand that i may not be the only one with issues but we have been waiting for far too long on this but one thing i know is that assistance comes last in townships i don't know why that is but it is..
I am sure you can imagine you with a child and no electricity on top of that the coldness becomes worse..
I fully understand that i may not be the only one with issues but we have been waiting for far too long on this but one thing i know is that assistance comes last in townships i don't know why that is but it is..
aK
akhona K's updateReviewer Update
03 Jul 2023, 17:55This is honestly not normal and yet no action is taken. We still don't have electricity
aK
akhona K's update03 Jul 2023, 17:55
Reviewer Update
This is honestly not normal and yet no action is taken. We still don't have electricity