Faults not being seen to

On Monday 8th June we experienced loadshedding, immediately after loadshedding our eletricity went off again for another 8 hours. I emailed faults dept and they told me they had a fault in the area which has been sorted. Last night we had load shedding again from 4-6:30 and once again our electricity wasnt restored, we were off for another 8 hours after that. What happened to the fact the fault was restored? <br> My concern is will this happen everytime we have loadshedding in woodstock area 15? As it is impossible to carry on like this. Please consider the people who has small children who needs to eat etc...