Failure of process

On Tuesday 1 March our electricity supply was physically disconnected at 10am (not just switched off) because of a fault on our line. We were without electricity for the night of 1 March. Due to the availability of electricians, the fault was repaired at 5pm on the 2nd of March. The council would not turn the electricity back on. We had to pay a reconnection fee because of them physically disconnecting the line. But because they only accept the fee cash, you have to go to the council office during office hours. So we were without electricity for a 2nd night. The alarm battery ran flat so we had no security. The fridges had defrosted so R2000 of food went off. There was no hot water and no lighting. My wife's business from home had no computers and so could not function. Our 4 month old baby had formula made from cold water which is a health risk. He could not bath for 2 days because the water was too cold. On the 3rd of March we have to fly to Johannesburg mid-day. I doubt the council will have done anything by then to remedy this absolute shambles of a bureaucracy where they clearly don't give a stuff. Needless to say that I simply cannot vote for the DA in this local election.