1 reviews | Active since Oct 2015
ENOUGH IS ENOUGH!
I have had just about enough of the city municipal accounts - I'm a paying citizen month after month, just over a year ago I logged a issue regarding a leak at the meter the water from the meter started running down the road bearing in mind this was during the peak of water shortage! I received a reference number as per norm, a month later same issue occurred they would close the incident and mark it as resolved. This issue carried on for an additional 8 months we then received an outrageous bill of more than 40k by this time it was escalated and still no attention given. I then managed to get someone in the city of cape Town to escalate this matter with 11 reference numbers to go with it. We then had the infamous bakkie no. 6 that instructed to please watch and record as they will ensure this is resolved. They knocked up the pavement at the meter and encounter a leak a the meter the water was gushing out not even making it to the stop cork that feeds the property with municipal water. At this time our bill was climbing the ladder at 42k, being the person I am I still pay my acc month after month as per my normal payment bearing in mind at this time we have been penilised on our electricity penalties had been added to our municipal account. I can't believe how camly I'm typing this out as there is not enough English words to explain how disgusted I am as I called the accounts department several times after the leakage has been attended too they told me that they can see that there's an adjustment that's going to be made the people is working on my account same story month after month, only to come home tonight to no water. No notification. No contacting. No warning, just NO WATER......... I have had enough and will expose them across all media platforms possible. ENOUGH IS ENOUGH!
