e-Service portal for Vehicle Licensing is an absolute joke

Dear Mr Winde,

Your e-Service portal for Vehicle Licensing is an absolute joke and you should either close this service or deal with the backlogs more quickly.

I am trying to pay my Vehicle License using this portal and there is simply no response and no indication of any progress. How am I supposed to pay my vehicle license before the expiry date when there is a backlog to mid-September for e-Service Vehicle licensing processing and it seems unlikely you will get to my submission made on 10 October before some time in November?

How is it possible that your office has not sorted out its backlogs and computer systems in this modern age and when staff have been back at work since at least May?