Dont take bribed

My folks had a faulty water meter. City of Cape Town tested the meter and confirmed it was faulty and replaced it. Now my folks neef to pay for the meter City of Cape Town replaced. We refused to take a bribe frim their technical team and when I took this case to the Ombutsman. They City of Cape Town cut my parents water. People over 75 years old need to be without water. What a disgrace!!!!!!