Do you even know what customer service is?

Absolute putrid service from these *******! How can a problem that they caused resulting in us not having any water for a week now not be classified as urgent?! Your agents give the same useless responses about the TAT's but can't use their brains to think out of the box, or maybe you don't want them to actually think and provide proper responses and service. AN ENTIRE WEEK WITHOUT WATER!! You idiots charge insane fees every month, we pay our fees up to date and you can't be bothered to provide any form of service!! Just let a person not pay your insane fees and watch how quickly you have a problem with that then and want to switch off our ****. YOU ARE COMPLETELY USELESS. Get your **** in order and actually start providing service