Disrespectful Table Bay employee - Teller 17 on 25/05/2021

I came to Table Bay municipal office to renew my license disc. I asked the security where to go to. The security pointed me to teller 9. I went there and was redirected to the other tellers (Teller 17 – 19). When I get to these tellers I saw teller no. 17 vacant and approached the lady there. Before she could even hear what I was saying she just shouted at me saying “hey hey go back to the queue and wait to be called”. I then said to her please there’s no need to shout at me. She got up, left her desk and went to the back and continued shouting. I went back to the queue fuming, however I decided to wait and be served first then I asked for a manager.

Government employees are very rude and have no respect for their job and their clients. There’s a lot of people looking for jobs who would do anything to have a job. This person doesn’t respect her clients and most importantly doesn’t respect her job. I’m there to pay for a service which will in turn help her get paid at the end of day, so I don’t understand the fact that it seems as if I’m there begging for food from her.