Damaged water meter cover replaced in June 2022 and still no sign of a replaced water meter cover

Good day,

This water meter was replaced in June 2022, 1year and 8minths later and the damaged water meter cover has not been replaced.

Numerous service requests done and everytime the request gets closed and nothing done.

I even obtained the contractor Jason from JSB construction and the excuse is that they dont have stock of the covers.

This is really poor service.