EF
Eric F

1 reviews | Active since Feb 2018

13 Nov 2025, 23:31

COMPLETE LACK OF WATER SUPPLY TO MY HOME SINCE SATURDAY 8 NOVEMBER 2025

I am disgusted and frustrated by the complete lack of interest by the Cape Town Municipality, in restoring water services to my home. This is from our SUPPOSEDLY "Best Municipality in SA"!

The water supply to my home was interrupted early on the morning of Saturday 8 Nov. On Sunday (9 Nov), my Son reported the problem to the Municipality, and a fault was logged. He followed up telephonically on Tuesday 11 Nov, and was told that it takes 2 days for the fault to be registered, and a further 2 days to be resolved.

On my return to Cape Town on Wed 12 Nov, I again logged a fault on the Cities website. I later received notifications that it had been set to "registered", and later to "assigned". Our water supply has now been interrupted for 6 days already, and if it is not restored by tomorrow (Fri 14 Nov), it is extremely unlikely to be restored over the weekend.

From Sat until Wed morning, there were 2 adults living in the home, and 3 since my return on Wed. Not being able to flush toilets or wash ourselves, has created an extremely unhealthy and unsanitary condition in our home.

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