CoCT Water Department Poor Service Delivery to Paying Customers

Our water was shut off by CoCT on Tuesday, 17 October 2023, without warning or valid reason. Our account is up to date. We logged the fault with the CoCT Water Department on the same day. It is Thursday, 19 October 2023. We are going onto our third day with no water and nobody has been sent out to assist with resolving the problem. You have to wonder is this the way the CoCT treats paying customers? We have called numerous times to follow up and all we get is that the operator has no control of the situation as they are dependent on external contractors. This is deplorable service from CoCT. To think we moved to Cape Town under what is now a false pretense that a DA run province is far more efficient than the alternative. Sad to say, there is not much difference.