1 reviews | Active since Sept 2018
CoCT ****ty Service
On about the 23rd August 2023 the City of Cape Town responded to a complaint from my neighbour at 10 Berg Street Gordon’s Bay to the sewer pipes being blocked, which has happened on an increasingly regular basis, and when they put water through the system it blew back through my plugs and outlet pipes.
They then came through to my property, 23 Miller Road Gordon’s Bay, and put a plunger rod down one of the pipes and high pressure water. On both occasions the bricks on the pavement lifted and sewer flowed into the street.They informed me that the pipe was broken and a CoCT team would need to come out and replace the pipe and that I should log in a further complaint.
I have reported it and disputed the closure each time, with the logging and the closure being on the same day so no chance of physical checking.
*** marked as closed on 31st August ***8257 marked as closed on 5th September ***9424 marked as closed on 6th September ***0293 marked as closed on 12th September 2023
I also sent an email to Councillor Sean Stacey and his assistant Helene Wilson and not even an acknowledgement. One person has tripped on the sunken bricks and hurt themselves.
How long will it take CoCT to send a team to fix the problem. Every time a toilet is flushed in either of the two units sewage flows into the street.
The City was aware of this service request and reference number *** will remain open until the reinstatement has been done. More than one service request was logged initially for the same complaint so the duplicates were closed.
The City regrets any inconvenience caused.
The City was aware of this service request and reference number *** will remain open until the reinstatement has been done. More than one service request was logged initially for the same complaint so the duplicates were closed.
The City regrets any inconvenience caused.