COCT Power restoration - Bravo !!

Yes, I know what people say: "but it is their job", BUT... Last night I came home at about 20:30 to find our crescent in Uitzicht in near darkness. My neighbors on either side had electricity, but our house was without power. Obvious knee-jerk reaction ****, we ran out of electricity, checked our box but no, it was dead! Couldn't be load-shedding because my neighbors were fine! We have a Whats-app group for our street where I saw almost every alternate house was without power. Weird! Quick Google and found their help-centre, called (not actually expecting any reply) - had to wait for the usual pres this for this and that for that and pleasant classic music while holding for 5 min when I lady took my call and recorded my problem stating I would receive a fault ref via SMS and they would attend in 45min to a hour. Before I even received my reference, a gentleman called me and had me explain the problem, stating he would call back shortly, which he did another 5 minutes later with a guesstimated problem of the problem and they would send some-one out. Forty minutes later they arrived in two vans and got to work. Me and my partner was sitting back and chatting and eventually fell asleep. We woke at two 'o clock this morning. It was FREEZING and it was raining hard, but these guys were still going at it. We went to bed, and awoke this morning, judging from our microwave oven they completed the job about four this morning.! Unfortunately I had taken no names for any involved. Gents (and lady) kudos to you!! You had turned what was an unpleasant situation into a belief in our city again. So often things go horribly wrong and everyone is so quick to jump on the bandwagon. I just wanted to say thank you COCT, Excellent job in miserable conditions. If you know who worked on this incident in Tuscany Crescent Uitzicht - Please pass them my hearty gratitude. 10/10 for COCT!!! Charlie