Coct Municipality and Zefron busy with ***** wasting tax payers money with no assistance!!!!! Disgusting

I am so disgusted and embarrassed to be part of a country where they just dont care about humanity. Our water just switch for almost 2 days ago. I called COCT Municipality and all they did was give me a reference number and said I have to wait 24 hours for a contractor to come and check why my water isnt working. After 24 hours I called again just to be told that our query was handed to a contractor in Wynberg and that the supervisor will call me. I waited all day I got hom and no1 has been at my home to check why our water isnt working. I called again and was told Zefron Contractors has my deeds and will come and check out our issue but we have to wait 48 hours because this is within the service delivery promise...We have kids in this house and my 1 year old nephew is I'll we have no water and the city dont give a **** about us all I'm told is that there is nothing that can be done as I am in a queue and just have to wait my turn. I even called Zefron to their office number which just rings with no answer. What type of contractors does government use that doesnt have phones that are answered and coct municipality contact centre agents that dont give a flip....You have to pay tax and accept all the rising tariffs but when you sitting with no water at the fault of the coct municipality they can't help u...I feel so helpless. I have been calling all day today everyday a million calls later still no help. What do I do? Help!!!!