CoCT is a farce

The CoCT says "The city that works for you" What a load of *******, it's more like "The city that let's it do the work for them"

I had two reference numbers which related to my problem:

2024/03/07 I logged a case *** and the call centre confirmed it is probably on the city side. 2024/03/08 I logged a case *** and the call centre confirmed it is probably on the city side. When I closed the stopcork in my property the water meter keeps running, but it stops when the tap on the meter is closed. This leak must have started during the night of Saturday 2024/04/06 and the meter reading increases rapidly and water comes up from under the ground, so the leak must be bad.

2024/04/08 at around 11am a CoCT contractor came out, 2 guys. I showed them that when I close the stop tap on my property the water meter keeps running, but it stops when the tap on the meter is closed. The 1 guy came into my property and put his hand down onto the stopcork in my property and came to the conclusion that the stopcork is the problem. To me this is unacceptable and no proof of where the leak is. The stopcork is 52cm below the ground and has a drain pipe around it that presses up against the stopcork. This pipe over the stopcork was inserted in 2022 by the CoCT when I had a similar leak and it was eventually found on the COCT's side being more than 1 leak.

I eventually got a private plumber out that dug up and found the leak to be on the CoCT side. The short piece of polycarb pipe connected to the stopcork had cracked and broke. A CoCT tem showed up about 1.5 hours after the plumber had fixed everything. My 1 question is, why send guys to check the meter when an underground leak is reportd. The team that came late should have been the 1st to be sent out. The CoCT adimtted this is their rsponsibility. Now they just ignoring me when I want my paving reinstated by them, because the fault was actually something they had to fix. I've went as far as emailing the mayor and premiere, and my ward councilor is of no use at all. So who do I turn to now, because the CoCT and DA are just full of empty promises? Election will definitely take a lot of deep thought.