City the worst service provider EVER!!!!!

Last Tuesday they started doing some road works in my street and the next day our power went off. called the City to report and they said they would attend within 24 hours.24 hours pasted they didnt pitch and we called again and where told the log has been closed, we asked how is this possible that the log is closed whereas no one came to fix and they couldnt explain and just said i should open a new log which i did again they promised they would come within hours and again that did no happen.Now it was day 3 without power and again we waited whole day and no one came..I called again saterday morning and wasz told the guys are busy a few streets away from me and i would be next on the list again we waited no one pitched..Sunday same thing waited whole day, nothing..Monday day 6 without power i called again and again i was told the log has been closed, how do these with people close logs that they dindnt even attend to?...its ridiculous today is day 7 and we still without power and i just called and again they said they will attend to it today which i know is not true..I thought Eskom was worst but City is something else..We had to throw away all food coz its rotten, i lost out on a weeks pay as i work from home and i was not able to do anything since last Wednesday..My neighbor is an old lady with grandchildren and she has been struggling soo much that we had to step i and assist.My son was unable to attend school coz of the power issue..Im really ****ed off!!!!!!!