City targets but I dont know why

Last week, the city council refuse department refused to empty my dustbin. I do not know the reason why.

It was placed on my driveway, and not overfull or with any ******* standing next to it.

On my CCTV, a few hours later, I clearly saw the guys walk right past it in their orange overalls.

I called in to log a complaint, and got a reference number : ***

That’s was last week Thursday 13 July. Subsequently, nothing was done, despite assurances that a smaller truck would come fetch the *******.

Today, I called back again. I was told “Oh, we set the case to CLOSED” as the ******* was collected at 11.50am. Apparently signed off by COLIN

Who ****, and why ??

That’s couldn’t have been done, as I was home and saw the ******* had not been collected. I attach a photo thereof.

The next person on the line at the COCT challenged me to “go right ahead and send the videos and photos to the mayor” which is what I am quite happy to do. I can also post all over social media. Am I being targeted, and why ?

Where to from here ?? I fail to understand rhyme or reason for this behavior.