City services fail the mark day after day

Once again... All promise and no delivery. <br> <br> After reporting and being promised that my long overdue deposit would be refunded by end of last week. Again, Mrs Patricia, sent message after message changing the situation and and expecting me to run after her and after my own money. I want my money delivered to my doorstep, just like city wanted the money paid to them in order for me to receive the services. <br>