City of CT roadworks - has the department closed?

I have already reported this issue twice on the City's website but nothing has happened. It seems the people responsible are in a coma or the department has closed down.<br> Cor Old Oak Road & Mountain View Drive, Eversdal, north-western corner. About 3 weeks ago the road was dug up to work on pipes. The hole was filled with gravel and left just like that. Fortunately is has not rained yet but as the spot in on a turn, it is now a hole again.<br> A tar surface is desperately needed.