City of cape town's crazy tarrif charge on municipal accounts

How do you guys think it is fair to deduct 71% from peoples prepaid electricity that they buy to go towards their municipal account that was in arrears with only one month? Now that the account has been brought up to date days ago, you still do absolutely nothing to rectify the tarrif charge, which is something you do at the push of a button. You guys are doing this to pensioners who only survive on sassa money. Do you think it is fair that they only get 9 units of electricity for R100 which only lasts a day? Well done on doing this with elections laying around the corner, you DA runned city of cape town is just as ******* as the ANC.