CITY OF CAPE TOWN WATER AND SANITATION POOR SERVICES

I HAVE LOGGED MY FAULTY WATER METER ON THURSDAY 29/10/2020 AND TO DATE NO ONE HAS FIXED THE SITUATION. AFTER NUMEROUS CALLS AND REFERENCE NUMBERS FOR THE SAME PROBLEM AND DAY 7 AND COUNTING SITTING WITHOUT WATER, NO ONE HAS BEEN TO OUR HOUSE, AND ONLY FOUND OUT FROM THERE CALL CENTER STAFF DUE THE THE CONTRACT RENEWAL OF CONTRACTORS, CITY HAS NO ONE TO FIX THE SITUATION AND EVERYTHING NOW ARE REFERRED TO THERE DEPO. THIS ALSO MEANS THAT WE CAN BE SURE THAT CITY WILL NEVER FIX THE SITUATION AS ITS NOW DAY 7 SINCE I REPORTED OUR SITUATION AND NO ONE HAS ATTENDED TO IT, YET THE ACCOUNT MUST BE PAID EVERY MONTH AND SHOULD YOU TRY TO BYPASS THE WATER METER WE WILL GET INTO TROUBLE, YET CITY FINDS IT OK, TO LET THERE CUSTOMERS SIT WITHOUT WATER FOR THAN THERE SO CALLED 48HRS. YET I HAVE SAID WE HAVE SMALL KIDS AND MY MOM HAS CANCER. ITS AS IF THEY BRUSH THEMSELVES OFF ON YOU AND JUST DON'T GIVE A CONTINENTAL ABOUT THE COMPLAINT. MEANWHILE WE SIT 7 DAYS WITHOUT WATER! THEN YOUR LOGO IS ''THE CITY IS WORKING FOR YOU'' WHERE THE HELL ARE YOU WORKING FOR ME IF YOU CANT EVEN FOLLOW UP ON FAULT REPORTS AND HAVE NO COMPETENT STAFF TO COME AND FIX SITUATIONS YOU ARE SO CALLED QUALIFIED TO DO?