City of Cape Town - Water and Sanitation

I sent a request for an overflowing sewage drain on 3rd March and up to now nothing happened. They keep on providing with reference for case that gets closed whilst the matte is still outstanding and no one has came thro2to sort it out. If they come through which is twice the whole time, they just have a look and leave without saying a word and they don't come back after.

The smell is disgusting, the overflowing from the municipality pipe is pouring over to my yard drains, the situation is so dire because our health is at risk.

For paying rates and get this service is beyond repulsive.