RC
Royston C

1 reviews | Active since May 2011

05 May 2023, 19:49

City of Cape Town Vandalism

Dear Sir/Madam,

I am writing to bring to your attention the power outage that has affected my Father, Mr. City of cape town has given us no for the past three days. My father has several health issues, and the lack of electricity has made it difficult for him to manage his condition.

We have learned that many other users in our area have been experiencing power outages since April 26, 2023. We understand that the electricity department is currently understaffed and that they have provided us with an incident reference number, ***, to log our complaint.

However, when I spoke with Portia Nune from the electricity department, she informed me that the only action she can take is to follow up on our complaint, which is not sufficient under the circumstances.

Therefore, I urgently request a team to be sent to our location to address this power issue as soon as possible. It is critical that this matter is resolved promptly as my father health is at risk.

Thank you for your prompt attention to this matter.

Kind regards,

0
Replies (3)
City Of Cape Town
City Of Cape Town's reply09 May 2023, 10:30
Official
Good morning, 

Thank you for bringing this to our attention, please advise if this has been attended to?
RC
Royston C's update09 May 2023, 13:17
Reviewer Update
The issue has been resolved.
City Of Cape Town
City Of Cape Town's reply11 May 2023, 10:15
Official
Thank you for letting us know.