City Of Cape Town trees

I've had it up to here with the council inability to understand an urgent situation that can turn dangerous. I logged a complaint with city of Cape Town 2022/01/19. Two very high palm trees are located on the sidewalk and because they old, they start throwing down clumps of leaves into the street. I had to go out in the middle of the night when the wind start blowing and the leaves start falling, to clear the road. This is a danger for the road users at night who might not see the branches until it is to late. There are two of those trees and the other one will start shedding it's leaves soon, endangering people walking in the road. I logged a complaint again with city of Cape Town 2022/01/20. First time I called I was told they will respond in 24 to 48 hours. Acceptable. After another call, I was told it can take 30 Days. Not acceptable. After another call, I was told it can take 30 to 90 days, and must go out to tender. Pathetic. In the mean time I cannot leave the house during the day, because I can expect the council anytime and someone must be there to see that they do the job right the first time.