City of Cape Town - the city that takes your money but doesn't work for you!

Today I stood in a queue for 6 hours in order to renew my car license. This after trying to renew my license at 3 other municipal offices in the Cape Town region which were either closed (due to Covid contamination) or the lines were snaking around the block or carpark. The Fores**** department was inept, had only 4 cashiers open and the security allowed people jumping the queue to be processed. Then they try to explain it away with some asinine explanation. Six hours of my time wasted. If the online system worked it would alleviate some of the congestion - but that doesn't work either!!!!!!