CITY OF CAPE TOWN Shame on you!!!

Our power went off at 17:15 yesterday (Not Loadshedding) I logged a call and they advised we have a 4 Hour waiting period. 4:30 This morning my power was restored 16 hours later......... Now only to have it off again at 7:00 (Not Loadshedding) When I phone to speak to a manager, i am told to call again at 14:30. I also want a management job at City of Cape Town.!!!!!!!!