City of Cape Town Services are Failing!

CoCT your service is failing. We have had a massive sewerage spill into Zeekoevlei that started on July 1st and has still not been fixed. This is 20Million liters of sewerage a day going into this special environmental gem called Zeekoevlei. Wake up!!! Incidentally I also have been on the line to your call centre for the last 52 minutes and an so sick of the Mozart music and the high call volume announcements... do you actually employ ANY agents?