city of cape town (not worthy of proper case) *****ING 70% of PREPAID ELECTRICITY FROM TENANT!

More than 3 years to try and sort out my account & you'll get a better response from a ****roach! ****ing useless idiots! Now they've started *****ING money from my tenant's prepaid electricity account for what they say is an outstanding debt which came about as an ERROR on their side!!!!! They even have a name for this; it is called ***GY BACKING!!! Quite fitting for the the ***S who came up with this! 70% of prepaid gets deducted from my tenant every time a purchase is made. UN ****ING BELIEVABLE!!!! No wander people HATE this ****ing country and want to leave!