City of Cape Town - No service

On the 06/04/2023 we moved into our new home. Next to our property is a field with thick overgrown and unkept bush and trees. I have contacted the ward counselor and logged various calls and emails, with photos, to the City of Cape Town on numerous occassions but have received no response at yet.

We had an intruder on our premises in August, and this bush is a hiding spot of undesirable individuals attempting to do us and fellow neighbours harm. I emailed the mayors office and was contacted by an individual named Zinzi who assured me she would oversee the process of the field being cleaned.

Unfortunately nothing was done till now. The trees and bush is directly against our vibracrete. After numerous calls, emails nothing has been done. I was advised by the ward counselor to have the field cleaned ourselves, but with quotes exceeding R15000, I do not see why we must pay this huge fees for a area that was supposed to service by City of Cape Town.