City of Cape Town drove into my car and refuses to pay

<p>I was involved in a car accident where a guy working for the City of Cape Town drove into my car with a City truck reg: CY 124861. I reported the claim 3 months ago and after all this time my claim was declined. After I submitted the claim I was requested to provide certain information regarding the accident and the claim which amongst those information was a quotation of the damages of the car.</p> <p> </p> <p>I gave them all the required information but advised that I do not have an accurate quotation as my car was not drivable. They told me its fine I could tow the car and take it to the panel shop to be stripped and get an accurate quotation. I informed them that I could do this but this would involve costs as the car couldn’t be assessed at home where it was stationed at the time. They said its fine I can pay for all those costs and they would refund me when settling the claim.</p> <p> </p> <p>I then paid all these cost with comfort that my money would be refunded. I managed to get a final quotation and sent it to them and they appointed an assessor to go check the car which was at the panel Shop. The assessor signed the quotation that I had submitted as he was happy with it and advised the City of Cape Town to procced with the payment. A day later I received a letter from the City of Cape Town informing me that my claim was declined and they would not be paying me a cent.</p> <p>Now this is after 3 months of not having a car and running around spending on towing trucks and panel beaters to get a quotation that was requested by the City Of Cape Town only to be told they will not pay me.</p> <p>Please help me because they have not only wasted my time but my money and I’m still left with a huge debt of the car damages.</p> <p> </p>