City of Cape Town Did not work for me

I have been reporting a breach in waterwaste bylaw which is causing damage to recently tarred pavement and sidewalk in a residential area, with reference numbers from goodwood law enforcement since 12 Nov 19 and up to date, with no feedback and nothing has been resolved.

From 12 Nov 2019 up until today 12 Dec 2019, Goodwood law enforcement Ref numbers ranged from ***, ***,*** was opened and no feedback given and the chlorinated pool water backwash still continues to damage the recently tarred pavement and sidewalk. The COCT will waste money to tar this place again, since they are not responding to deal with the root cause.

A service request ID was logged (***6) for no feedback from law enforcement, and still nothing resolved.

A CCT service request *** was logged on 06 Dec 19.

I called ***at COCT to followup yesterday 11 Dec 19 as the 72 hours turnaround time for coct has expired and I can't understand why the waste water by law can't be enforced in this instance. I was not even contacted by COCT to resolve this issue, so why do we have all these Helplines and customer service emails, if nobody can resolve simple issues.

Bad service COCT, this time the city of Cape Town did not work for me.