City of Cape Town

An application was submitted for the installation of a 100mm fire hose connection in September 2020 and a huge deposit was paid. Despite numerous phone calls and the request being escalated, nothing has been done up until today 9th February 2021. Contact numbers have been given to me but not once has it been answered. Visits to the City on the Fores**** has proved fruitless. Emails to the City Manager comes back as undelivered. It is such a shocking situation as I am unable to contact anyone in management who can speed up the process