City of Cape Town

77 year old grandmother leaves with her 18 year old son and 2 young ones Her electricity has been cut off due to arrears of R2500 today 2June 2021 She is using eold estimated electricity box. And City of Cape Town cuts the power all the time She app**** for the prepaid box since 2019 when her husband passed on. Nothing has been done since. She keeps on visiting Fezeka Municipality and they keep on telling her she must wait the prepaid box will be installed. She leaves with her pension money. She keeps on leading money from loan sharks waiting for the prepaid box Her meter number is 337158 I am a neighbor and this is killing this grandmother badly I need urgent attention to this matter please