1 reviews | Active since Nov 2013
Car Licence Renewal - motor vehicle licence renewal tracking number ***
<p>On 29-Dec-16 I requested a ref number to pay my car lience "A renewal advice will be sent to you within two working days". Early in Jan I was asked to send LOTS of info which I did on 7th. Nothing. On 18-Jan I called the support desk: "We will escalate. Ref number should be sent within four working days". On 25-Jan I called again: "Will be sent today or tomorrow". On 27-Jan I called again: "Two working days". My licence expires at the end of Jan but I can't pay all because a simple ref number can't be e-mailed to me.</p>
I called again today (01-Feb) as my licence expired yeasterday. The Call Centre person I spoke to had my reference number BUT COULDN'T GIVE IT TO ME AS THAT WAS THE JOB OF ANOTHER DEPARTMENT! What lunacy.
I called again today (01-Feb) as my licence expired yeasterday. The Call Centre person I spoke to had my reference number BUT COULDN'T GIVE IT TO ME AS THAT WAS THE JOB OF ANOTHER DEPARTMENT! What lunacy.