DZ
Donovan Z

1 reviews | Active since Aug 2020

02 Apr 2022, 20:34

Capetown water department

My problem started in 2016 Started getting bigger and bigger bills Went to see them said meter is right must pay The account was standing at 220000 Surly accounts can see something drastic LG wrong Then I fitted in line meter I bought to check and difference was huge.One of the inspector came and looked at it Just walked of and said he would contact me He never even had us put water on th show differences in reading .Wenr with my son in law and they said I have to pay 15000 before they would put electricity on .Both fridge and freezer all food went off had to Chuck well over 1000 rand .Then we paid extra every month but they cut electricity again More spoiled food chucked away .Then in November someone stole tap end off .Called water leaks Took two hours to get there and could not find valve to turn water off Plumber arrived and took spannervand turned water of at the meter He’s said meter faulty and will fit new one.This happened and they said they would monitor usage for three months First month 98 rand next month 140 Next month ,170 had to top up pool .Then I started working out figures .Including sewerage I got to figure of over 77000 rand.They sent letter saying they would credit me Got next month account 45000 credit .???Now it has started all over gain 7000 rand 9000 rand and more Account was sitting at twenty thousandI sold all Y tools and we paid lots extra each month .We saw huge amount of water coming out of garden near the meter My garden guy and I dug it up and saw the small pipe from meter had snapped off .Sent picture to city of capetown said they would look into it .Git account down to 12800 then they cut lights of and demanded all the money or else Lady next door kind enough to let us use lead cord to keep fridge and few lights on Had to borrow another 12800 to pay before they would reconnect 5 days .Had vital plumbing come in and check whole house and found leaks at bathroom under tiles and on the bend going down to main line .Chopped up bath and broke tiles out to repair Had to make hole right through the wall They let it stand till next day to see if all leaks gone .Meter checked out fine and look like finally solved problem But I still have huge account to pay .We do not receive pension and find our finances really in trouble .What amazed me when account goes up surly they inform eater departments to check Why drag there heels and let us suffer Acc in my Daughters name so very embarrassing situation .M n Kunze *** .Have piles of accounts and when ever there is leak they push sewerage up How much more can we **** This practice should be stopped .Account no *** at capetown municipality My daughter even spoke to DA who passed it to mayor No response either Many neighbourhoods people complaining look like old meters should be replaced . Speaking to lots of black friends who are in township say they pay 100 per month ???what do I do now Don vanzyl tennant 14 doddington way platterkloof glen .

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