Cape Town Municipality, a Disappointment

I am beyond words, in describing the poor level of service recieved by the municipality, particularly the electrical department of the City of Cape Town. This being from a taxpayer, payer incredulous amounts of tax, and astounding rates and taxes - yet the municipality has never been less supportive than it is now.

On Wednesday the 26th we experienced an electrical interruption throughout the home, our electrical panel was intact with no explainable reason within the household. Thereafter we discovered a significant leakage of water along the road in the neibourhood. So much so it was lifting the tarmac.

We called upon the City of Cape Town, who then speculated that the electrical outage We were experiencing was as a result of this leakage affecting our external power supply. They did not show face or try to amend the matter, only promising to come and take a look. We have repetitively called them, only to recieve reference number after referance number. So much so that we went to them directly, only to he given yet another reference number.

It's now been 4 days without electricity. Affecting tax payers, who pay copious rates and taxes, for absolutely shocking service delivery. I now look to escalating this matter legally as we have recieved absolutely no help whatsoever.

Such disappointing, short of disgusting service, from the municipality