Cape Town Electricity Department is PATHETIC!!

This is specifically for the Cape Town Electricity Department.

The power in our house in Lansdowne went out on Friday afternoon, and we thought that it might have been load shedding. We checked on our neighbourhood watch and nobody else in the areas power was off. We have a electricity meter (not prepaid), and our current bill is only due next month (February).

I called the electricity department at about 6PM, waited for about an hour and spoke to Mogamad who said they are aware of houses losing power and he will get the team to come check it out, which takes about 2-3 hours. They came at about 10PM, but did not come to our house. They went to the electricity box in the road, left and and did not return.

I called again and waited for about an hour (Saturday morning), and they said they will send someone out. Nobody arrived. I had to call again to tell them nobody arrived and they agreed to send someone out, AGAIN. The team arrived 2 hours later, said that random houses are losing electricty and they will be back. They left and came back a couple of hours later and again said the same thing and left.

Its now 8PM on Saturday and I have to call the Electricity department again. Bear in mind all of these calls are not free, so I will have a huge bill from Telkom at the end of the month.

This must be the worst service I've experienced. All of the items in my fridge and freezer have gone off, our house is the only house thats dark in the road which makes it prime target for ********* and just general everyday living.

This issue is still not resolved!